Assistant Supply Chain Coordinator Job in Kenya

Assistant Supply Chain Coordinator (6 month contract)

Job Code: ASC/SAN/130604
Number of Positions Open: 1    
Location:  Nairobi, Kenya    
Closing Date:  Open Until Filled

Summary:

Our client is a global and diversified healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients’ needs. 
They have core strengths in healthcare, with 6 growth platforms: emerging markets, vaccines, consumer healthcare, diabetes treatments, innovative products and animal health

Job Purpose:

Contribute to the mission of the Supply Chain Department through managing and consolidating sales forecasts for the concerned countries in East Region –NEA, ensuring customer service management and sales/stock data administration. 
The incumbent will follow stocks coverage in countries and ensures the right transmission of customer orders between customers and Sales administration department in France and RSA D.Cs, with special focus on high standard customer service delivery to our In –country’s business partners [distributors]

Primary Responsibilities:
  • Proceed to the consolidation of statistical (customer contacts) and qualitative (field information feed-back) data of operational areas sales force reporting system and submit useful solutions to optimize “marketing-sales” action
  • Orders Management: Following in market sales and stock coverage within customers in countries on a monthly basis in order to manage sales forecasting.
  • Consolidate sales forecasts for the area for which he/she is responsible and communicate these sales forecasts to the head of supply chain in for consolidation
  • Maintain Contact with customers and field officers with delivery of quality and timely customer service on all related issues.
  • Follow up of inventory levels with distributors and in liaising with other functions as sales, marketing and finance in a tactical coordinating role.
  • Engage the relevant stakeholders in across the function and D.C’s in ensuring prompt resolution of ALL complaints in effective and efficient manner.
  • Taking note of customers’ requirements in term of order processing to improve North East Africa customer service.
  • Participating in business meetings with Customers together with Head of Supply Chain, with objective of execution of agreed tasks and schedules.
Skills and Certification:
  • BA/BSc Degree / HND
  • Ability to analyze quantitative data and draw pertinent analyses
  • Experience in Customer Service
  • Demonstrable experience in Demand & Supply forecasting
  • Microsoft office knowledge  (Advanced Excel)
  • Ability to analyze quantitative data and draw pertinent conclusion
  • Exposure/experience in Use of SAP will be added advantage
Experience:
  • At least 2 years’ experience in Customer Service and sales forecasting.
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Assistant Supply Chain Coordinator